Guests
Browse modifiers and dietary information, choose a service slot, pay and follow the order. Reviews and reorder shortcuts can be included where useful.
Restaurant app development. Built around the shift.
Connect guest ordering with the kitchen and delivery team. Plan around the menu, opening hours and fulfilment rules you actually use.
Tools & technologies
- React Native or responsive web
- TypeScript
- Node.js
- PostgreSQL
- Payment and delivery APIs
- Notifications
Different tools for each side of the counter.
Kitchen & dispatch
Accept tickets against capacity, record preparation, mark pickup readiness and hand off delivery with status updates and alerts.
Managers
Control opening hours, item availability, delivery zones and staff access. Reconcile exceptions with the payment and POS records.
The order is paid. One item runs out.
Record the guest's decision and see which records still need follow-up.
Interactive exampleOrder #1042
Staff decision#1042
Garden bowl unavailable
Contact the guest before changing the order.
Separate records
- Kitchen ticket
- On hold
- Payment
- Captured
- Guest update
- Awaiting a decision
Choose the decision agreed with the guest.
What your team receives.
Guest ordering app
Menu & outlet controls
Kitchen order workspace
Payment & delivery connections
Exception and release tests
Source code & operating guide
Related hospitality work
Hotel Sea Port covers a hotel website, CMS and restaurant presentation. The published scope does not include an ordering app or POS integration.
A few practical questions.
Do we need an app-store launch?
Not always. A responsive ordering website may suit QR menus and occasional guests. A mobile app can be scoped when saved preferences, repeat orders or device features justify installation.
Can you connect our POS or delivery provider?
We first check the provider's available APIs, permissions and test environment. Supported integrations, update frequency and manual fallback are agreed before implementation; access is not assumed.
Can several outlets share one system?
Yes, within the agreed scope. Menus, stock availability, hours, service areas and staff permissions can differ by outlet. Shared reporting and central controls are separate decisions.
What happens if the kitchen loses its connection?
We agree which information can be cached and how staff recover pending tickets. A cached menu does not confirm a new order: acceptance and payment status must be checked against the server before guests are told it is confirmed.
What affects the delivery estimate?
The guest channels, number of outlets, POS access, delivery model, payment rules and existing data determine the implementation scope. We agree an estimate after reviewing those inputs.
Walk us through one busy shift.
Bring a sample menu, your outlets and the POS, payment and delivery systems already in use.
