Source: https://daphnislabs.com/services/backoffice-pam-admin-panels

# Player account management and admin panels

Custom dashboards for support teams, account management and daily operations.

[Plan My Admin Console](https://daphnislabs.com/contact?service=backoffice-pam-admin-panels) [See What We Build](https://daphnislabs.com/services/backoffice-pam-admin-panels#what-we-build)

Accounts Cases History

**Role-based workspace**

Account record Open case Action history

## Tools & technologies

-   React
-   TypeScript
-   Node.js
-   PostgreSQL
-   Role-based access control
-   Audit logs
-   Reporting APIs

## What can we build?

-   ### Player profiles
    
-   ### Support cases
    
-   ### Team permissions
    
-   ### Review queues
    
-   ### Activity history
    
-   ### Reports & exports
    

## What you receive.

-   ### Admin application
    
-   ### Role setup
    
-   ### Connected data
    
-   ### Team handover
    

## How can we help?

### Focused console

-   One team
-   Priority workflows

[Discuss My Project](https://daphnislabs.com/contact?service=backoffice-pam-admin-panels&scope=Focused%20console)

### Shared operations

-   Multiple roles
-   Connected departments

[Discuss My Project](https://daphnislabs.com/contact?service=backoffice-pam-admin-panels&scope=Shared%20operations)

### Existing admin

-   Usability improvements
-   Additional tools

[Discuss My Project](https://daphnislabs.com/contact?service=backoffice-pam-admin-panels&scope=Existing%20admin)

## A support request. With the account boundary intact.

9:41 •••

**Operator desk**

Customer asks to change a registered contact address.

### Reviewer receives the case

The request and verification notes reach the authorised queue.

Account remains unchanged

### Case #281

**Request**

Contact address change

**Assigned**

Account review team

**Audit**

Requester + timestamp

**State**

Awaiting verification

Example record

Illustrative animation · Sample scenario

### Read this example

Customer asks to change a registered contact address.

1.  **Request opened.** The support agent can view the ticket and masked account details. _Support role._
2.  **Sensitive change held.** The role cannot edit verified identity fields directly. _Escalation required._
3.  **Reviewer receives the case.** The request and verification notes reach the authorised queue. _Account remains unchanged._

The case advances while the protected account record remains unchanged.

Scripted illustration using sample information, not a client case study or a live system.

**Founded in**

2013

**Projects delivered**

550+

**Client countries**

43+

**Global offices**

3

Engineering teams New Delhi · Dubai · Cyberjaya

Proof [Case studies](https://daphnislabs.com/case-studies)

Stack [Technologies we build with](https://daphnislabs.com/#technologies-we-use)

## FAQs

### Can this connect to our current platform?

Yes, subject to its APIs and access permissions.

### Can teams have different permissions?

Yes. We define access by role and action, enforced by the backend.

### Can you move historical records?

Migration can be included after reviewing the source data and retention needs.

## What should your team manage in one place?

Share the roles, daily tasks and current tools.

[Plan My Admin Console](https://daphnislabs.com/contact?service=backoffice-pam-admin-panels)