Source: https://daphnislabs.com/services/ai-integrations-apis # AI integration services Add AI capabilities without replacing the software your teams depend on. [Review My AI Integration](https://daphnislabs.com/contact?service=ai-integrations-apis) [See Deliverables](https://daphnislabs.com/services/ai-integrations-apis#deliverables) AI Integration Layer: requests from your CRM, ERP and databases pass through a controlled integration layer that authenticates the caller, scopes what it may reach and validates what moves, before connecting out to your SaaS tools, AI models and internal APIs and returning a safe action. Auth Scope Validate CRM ERP Databases SaaS Tools AI Models Internal APIs AI Integration Layer Systems Identity Data AI Validate Write ## Relevant technologies - ![MCP](https://daphnislabs.com/images/ai-models/mcp.svg) MCP - REST - GraphQL - Node.js - Python - OpenAI [All technologies](https://daphnislabs.com/#technologies-we-use) ## What Can These Connections Do? [Explore AI services](https://daphnislabs.com/services/ai-development) - ### Sales Follow-Ups - ### Operations Updates - ### Data Access - ### In-App Assistance - ### Cross-Tool Handoffs - ### Provider Connections 01 / 06 ## What You Actually Get - **API Connectors** - **Credential Configuration** - **Access Policy** - **Data Contracts** - **Contract Tests** - **Write Restrictions** - **Retry Policy** - **Action Logs** - **Deployment Package** - **Integration Guide** ## Selected Work [View all case studies](https://daphnislabs.com/case-studies) ![PA — official Shopify app listing image](https://daphnislabs.com/images/projects/pa-product-collection-sort/listing-1.webp) ### [PA: Product & Collection Sort](https://daphnislabs.com/case-studies/pa-product-collection-sort) Sales signals, stock levels and merchant rules help decide which products shoppers encounter first. View project ![Z08 — the published analytics dashboard](https://daphnislabs.com/images/projects/z08-heatmap-and-recording/published-1-depth.webp) ### [Z08 Heatmap & Recording](https://daphnislabs.com/case-studies/z08-heatmap-and-recording) A Shopify app combining heatmaps, session recording and AI-assisted behavioural insight. View project 01 / 02 ## Example: Update a CRM After a Call. 1. **Call Notes** Customer requests a follow-up 2. **Customer Record** Matched by account ID 3. **Proposed Update** Next step + meeting date 4. **Validation** Required CRM fields checked 5. **Confirmation** Owner accepts the change 6. **CRM Record** Follow-up saved [Try the interactive example](https://daphnislabs.com/services/ai-integrations-apis#integrations-workflow) ## What Does It Take to Build? [Get a custom estimate](https://daphnislabs.com/contact?service=ai-integrations-apis) Pilot Production Multi-Team - ### Pilot - 1–2 systems - One read or test workflow [Get an Estimate](https://daphnislabs.com/contact?service=ai-integrations-apis) - Most popular ### Production - Multiple integrations - Read and write workflows - Production rollout [Review My Integration](https://daphnislabs.com/contact?service=ai-integrations-apis) - ### Multi-Team - Multiple internal systems - Multiple AI services - Reusable connector library - Ongoing engineering [Talk to Us](https://daphnislabs.com/contact?service=ai-integrations-apis) 02 / 03 **Founded in** 2013 **Projects delivered** 550+ **Client countries** 43+ **Global offices** 3 Engineering teams New Delhi · Dubai · Cyberjaya Proof [Case studies](https://daphnislabs.com/case-studies) Stack [Technologies we build with](https://daphnislabs.com/#technologies-we-use) [LLM App Development](https://daphnislabs.com/services/llm-app-development) [RAG Development](https://daphnislabs.com/services/rag-development) [Agentic AI Automation](https://daphnislabs.com/services/agentic-ai-automation) [AI for Internal Operations](https://daphnislabs.com/solutions/ai-for-internal-operations) ## FAQs ### What systems can you integrate with? CRM and sales systems, ERP and operations software, SQL and NoSQL databases, internal applications, third-party SaaS platforms and AI model APIs - anything that exposes a documented API, database or supported integration surface. ### Can you work with our existing APIs? Yes. Existing APIs are wrapped with explicit schemas, identity scope and validated request and response boundaries rather than called ad-hoc, so an AI-callable tool is never just a raw endpoint handed to a model. ### Can AI safely write back into our systems? Yes, within agreed boundaries. Writes are scoped to allow-listed operations, validated against a schema before execution, made idempotent where the system supports it, and logged. Sensitive writes can pause for human approval. ### How do you handle authentication and permissions? Through the mechanism each system already supports - API keys, OAuth, service accounts or signed requests - with credentials held in managed secret storage. Identity and tenant scope are applied before data is retrieved, so a caller only reaches what it is entitled to. ### Can you integrate multiple AI models? Yes. OpenAI, Claude, Gemini and other providers can be connected behind one integration layer, so a model can be added or changed without rewriting the systems around it. ### What affects integration cost and timeline? The number of systems, API quality and documentation, authentication and permission requirements, how much schema mapping the data needs, whether writes are in scope, and the required monitoring and compliance depth. ## Which systems need to work together? Bring your system list and one data flow. We’ll identify the connection points. [Review My AI Integration](https://daphnislabs.com/contact?service=ai-integrations-apis) [AI Opportunity Finder](https://daphnislabs.com/ai-opportunity-finder)