From iPhone to Dettol, how a distributor for Apple created a Rs 530-crore logistics company

Introduction

Ingram Micro India, a distributor for Apple and other leading brands, has created a Rs 530-crore (US$66 million) logistics company. The company has built a network of warehouses and distribution centers across India, and it provides a range of services to its customers, including warehousing, transportation, and order fulfillment.

The journey

Ingram Micro India started out as a distributor for Apple products in 1992. Over the years, the company has expanded its portfolio to include other leading brands, such as Microsoft, HP, and Dell. In 2010, Ingram Micro India launched its logistics business.

The company’s logistics business was initially focused on serving its own distribution needs. However, it soon became clear that there was a growing demand for third-party logistics (3PL) services in India. In response to this demand, Ingram Micro India began offering its logistics services to other businesses.

The success factors

There are a number of factors that have contributed to the success of Ingram Micro India’s logistics business. One factor is the company’s strong relationships with its customers. Ingram Micro India has been working with many of its customers for over a decade, and it has a deep understanding of their needs.

Another factor is the company’s focus on innovation. Ingram Micro India is constantly investing in new technologies to improve its logistics operations. For example, the company has recently implemented a warehouse management system that helps it to optimize its warehousing operations.

Finally, Ingram Micro India has a strong team of experienced and dedicated professionals. The company’s logistics team is responsible for the smooth and efficient delivery of products to its customers.

The impact

Ingram Micro India’s logistics business has had a significant impact on the Indian logistics industry. The company has helped to raise the standards of logistics services in India, and it has made it easier for businesses to operate in the country.

In addition, Ingram Micro India’s logistics business has created jobs and boosted the Indian economy. The company employs over 1,000 people in India, and it contributes millions of dollars to the Indian economy each year.

Conclusion

Ingram Micro India’s logistics business is a shining example of how a company can transform itself from a distributor into a full-fledged logistics player. The company’s success is a result of its strong relationships with its customers, its focus on innovation, and its team of experienced and dedicated professionals.

Additional information

In addition to the factors mentioned above, Ingram Micro India’s logistics business has also benefited from the following:

  • The growth of e-commerce in India. E-commerce has driven a rapid increase in the demand for logistics services in India. Ingram Micro India has been able to capitalize on this trend by offering a range of e-commerce-specific logistics services.
  • The government’s focus on developing the logistics sector. The Indian government has made a number of initiatives to develop the logistics sector in the country, such as the Pradhan Mantri Gati Shakti National Master Plan. These initiatives have created a more favorable environment for logistics companies like Ingram Micro India to operate in.

Overall, Ingram Micro India’s logistics business is a success story that is worth emulating. The company has shown that it is possible to create a successful logistics business in India by focusing on customer relationships, innovation, and a strong team.